Frequently asked questions (FAQ)
General questions
Seek answers about common asking questions. If you haven't found what you're searching for, don't hesitate to contact us. Our team is ready to respond to all your questions.
How many days it take to get my order?
Shipping duration varies between 1 to 3 working days, depending on the destination country. Additional information can be viewed at the checkout page.
What are the payment options?
Select your preferred payment method from credit card options, Apple Pay, Google Pay or use PayPal for a quick and secure transaction. Ensure to double-check your selected payment method before finalizing your order.
How can I be sure that shopping with you is safe?
We have already served around 100 thousand customers and strive to ensure everyone is satisfied. Check out social media and reviews for more feedback. Gain confidence in your purchase by reading about positive experiences from other customers.
Do I need an account to order from your online shop?
An order can be placed without creating an account, but access to order status tracking, shipment tracking, and purchase history is limited.
Why am I not receiving any confirmation emails from you?
If no confirmation emails were received, check SPAM folder to ensure emails are not there. Verify customer account has valid email address. If correct and not in SPAM, contact us for assistance.
Need more info?
Have questions or need help finding something specific? Don't hesitate to reach out!
